Cuckoo Land

The MAC is a charity dedicated to creativity, culture, and connection - every £1.50 we make goes directly into supporting our transformative arts and community programmes. Therefore a booking fee of £1.50 per ticket* will apply to all bookings made through our website and over the phone.

*There is no booking fee charge for bookings made in person, free events, school groups, community groups, personal assistant tickets and 16-25 member tickets.

Accessible Seats

Wheelchair Accessible Seats

We have 6 dedicated wheelchair seats in our Downstairs Theatre – two on the balcony and four on the ground floor (please see seats listed below). These seats are locked off sale on our website so that we can keep them available for wheelchair users. To book a wheelchair accessible seat please call our box office team at 028 9023 5053.

Wheelchair Accessible Seats:

Stalls

• Row A1-2 and A18-19 (accessible via ground floor)
• Row L1-2 and L18-19 (accessible via floor 1 via lift)

Balcony

• Row P22-23 and 20-21 (accessible via floor 2 via lift)

Seats with no steps

If you have any issues with steps, we have a number of seats available with no steps to access.

Rows with no steps:

• Row A in the Stalls (accessible via ground floor)
• Row L in the Stalls (accessible via floor 1 via lift)
• Row P in the Balcony (accessible via floor 2 via lift)

Hearing Loop

There is an induction loop in our Downstairs Theatre which is available during all performances. The loop amplifies the sound of the show via customer’s hearing aid or earphones alongside our infrared devices.

• Infrared necklace – compatible with hearing aids switched to channel T.
• Infrared headset – for customers with no hearing aid.

To book an infrared necklace/headset ahead of your visit, please contact our box office at [email protected] or via phone at 028 9023 5053.

Join our Access Register

The MAC has developed an Access Register which aims to help us do all possible to meet your needs when visiting us‚ whatever your needs may be. We welcome you to join our Access Register here.

Carer’s Ticket Policy

If you require a personal assistant or carer, you are entitled to a free carer’s ticket. Please contact our box office at [email protected] or via phone at 028 9023 5053 to book a free carer’s ticket.

More Information…

For more information on accessibility at the MAC please see our website here.

For any further questions, please don’t hesitate to get in touch with us via email at [email protected] or call us on 028 9023 5053.